Refund Policy

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE PLACING THIS ORDER. 

Privacy Policy: Gitch respects your privacy. Gitch does not buy, sell, rent, donate, or share personal information, email addresses or identifiable information regarding its customers in any way. Any information collected regarding our customers is held with the utmost care and security and will not be used outside of Gitch without your notification and permission.

Order Acceptance: Gitch reserves the right, without prior notification, to refuse service to any one or limit the order quantity on any items we deem necessary. Verification of information prior to the acceptance or any order may be required. 

THERE ARE NO CANCELLATIONS, REFUNDS, RETURNS OR EXCHANGES. PRIOR TO ORDER WINDOW CLOSING SIZE CHANGES ARE ACCEPTED. REQUESTS TO CHANGE ITEM SIZE MAY BE CALLED IN TO 416.747.0824 OR, EMAILED TO INFO@GITCHSPORTSWEAR.COM.

We strive to satisfy our customers and will make every effort to correct our mistakes. Customized items cannot be accepted for return unless defective, damaged or incorrect items are shipped. Call or write within 7 days of receipt of defective, damages or incorrect merchandise for a return merchandise authorization ("RMA") number which must be clearly labeled on the outside of the box of any returns. Any items returned without an RMA will not be credited. Return shipments are at the customer’s expense. Shipping charges are non-refundable. Returns should be addressed as follows:

Gitch Sportswear Inc.
Returned Merchandise
1140 Sheppard Avenue W, Unit 9
Toronto, ON M3K 2A2

Right to Use Trademarks: The customer represents and warrants to Gitch that he/she/it has the right to use, copy and distribute each trademark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illustration of any person or any other intellectual property in the way it is to printed on, sewn, or otherwise applied to the products ordered by the user or customer from Gitch. 

The user/customer warrants that, in obtaining the material and submitting it to Gitch for reproduction, he/she/it has not violated the property rights of a third party. The user/customer further agrees to indemnify and hold harmless Gitch and its owners, officers, employees and agents from any suit, demand, claim, loss, liability, damage or expense made against Gitch by reason of breach of this warranty, and also agrees to pay any judgment or settlement offer resulting from any suit, demand, or claim and to pay any legal fees incurred by Gitch in defending against any such suit, demand or claim. The burden of determining that any material is not protected by trademark or other proprietary right rests with the user/customer. The user/customer is solely responsible for obtaining proper permissions and licenses, except as may be permitted by copyright law, from third parties whose rights may be violated or infringed upon by the use of any material protected by trademark, service mark, copyright or other proprietary rights. 

A customer may not use any logo or other graphic material in a manner that may infringe upon copyright, trademark, service mark or other proprietary mark. Gitch assumes no responsibility for damages or any wrongdoing that the customer may cause using a logo, trademark or copyrighted item. The customer further agrees to indemnify and hold Gitch harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by Gitch by reason of the unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on, sewn or otherwise applied to merchandise ordered or purchased by the customer through Gitch.